Bank of QLD (BOQ) had a disappointing week falling 5.92% following its results, the stock was down on concerns around poor customer satisfaction due to a subpar digital experience. As a customer of BOQ, I can understand this, however, the reason I (and presumably others) use BOQ is the personal relationship with the owner-manager of the local branch, over and above the digital experience. Having said that, during COVID a digital experience became more important. While I suspect BOQ has more work to do here, trading on just 0.8x price-to-book and a ~40% discount to the sector from an earnings perspective makes it the cheapest Australian-facing bank.
MM see’s value in BOQ ~$8.00
Add To Hit List
